Dear customers,

Due to illness, our Customer Support team will be reduced on 4 and 5 January. This may result in longer waiting times on the phone and when answering emails. The shop will be open as normal. 

Thank you for your understanding.
Customer Support

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Randolph

Lifetime Warranty

Purchasing a pair of Randolph glasses is the beginning of a lifelong relationship. We care about service at
every point of contact and stand behind our product with a promise to repair or replace any broken solder
joint for the lifetime of the frame or any manufacturer cause-related defect. We wouldn’t have it any other way.

That means that Randolph Engineering, Inc., at its option, will repair or replace any broken solder joints on its
metal frame eyewear throughout the lifetime of the product. Randolph Engineering, Inc. warranties its eyewear
against breakage caused by defects in materials or workmanship for one year from the date of consumer purchase
and, at its option, will repair or replace any such eyewear without charge during that period. Scratched lenses are
considered a result of normal wear, and are not covered under warranty. For these cases, we have developed a
repair program through which new lenses can be ordered upon availability.

For warranty service work, simply send your Randolph Engineering product together with proof-of-purchase date
and prepaid return postage to:

Attn: Customer Care
Randolph Engineering, Inc.
26 Thomas Patten Drive
Randolph, MA 02368
USA

Randolph Engineering, Inc. will pay the return postage and effect repairs or replacement, at its option, without
charge if within warranty coverage time period within the continental United States. If outside of the USA,
you are responsible for your shipping fees.

THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION
CONTAINED ON THE FACE HEREOF. Any consumer warranties of merchantability or fitness for a particular purposeLifetime Warranty

Purchasing a pair of Randolph glasses is the beginning of a lifelong relationship. We care about service at every point of contact and
stand behind our product with a promise to repair or replace any broken solder joint for the lifetime of the frame or any manufacturer
cause-related defect. We wouldn’t have it any other way.

That means that Randolph Engineering, Inc., at its option, will repair or replace any broken solder joints on its metal frame eyewear
throughout the lifetime of the product. Randolph Engineering, Inc. warranties its eyewear against breakage caused by defects in materials
or workmanship for one year from the date of consumer purchase and, at its option, will repair or replace any such eyewear without charge
during that period. Scratched lenses are considered a result of normal wear, and are not covered under warranty. For these cases, we have
developed a repair program through which new lenses can be ordered upon availability.

For warranty service work, simply send your Randolph Engineering product together with proof-of-purchase date and prepaid return postage to:

R. Eisenschmidt Gmbh
Flugplatz 1
63329 Egelsbach


Randolph Engineering, Inc. will pay the return postage and effect repairs or replacement, at its option, without charge if within warranty
coverage time period within the continental United States. If outside of the USA, you are responsible for your shipping fees.



THERE ARE NO WARRANTIES, EXPRESSED OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED ON THE FACE HEREOF.
Any consumer warranties of merchantability or fitness for a particular purpose which are not disclaimed under the foregoing language are conditioned on
normal consumer use and do not cover damage which occurs beyond the point of manufacture, or failure which results from alteration, accident, misuse,
abuse, neglect, or improper maintenance. RANDOLPH ENGINEERING, INC. WILL NOT BE LIABLE FOR THE PROMISES OF OTHERS IN THE
COURSE OF SALES TO CONSUMERS.

 

TO THE EXTENT ALLOWED BY LAW, CONSUMER WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE NOT
DISCLAIMED UNDER THE FOREGOING LANGUAGE DO NOT EXTEND AFTER THE PERIOD OF ONE YEAR FROM THE DATE OF CONSUMER PURCHASE.

 

YOUR STATE MAY GIVE SPECIFIC CONSUMER RIGHTS SUPERSEDING THOSE CONTAINED HEREIN. which are not disclaimed under the
foregoing language are conditioned on normal consumer use and do not cover damage which occurs beyond the point of manufacture, or failure
which results from alteration, accident, misuse, abuse, neglect, or improper maintenance. RANDOLPH ENGINEERING, INC.
WILL NOT BE LIABLE FOR THE PROMISES OF OTHERS IN THE COURSE OF SALES TO CONSUMERS.

 

TO THE EXTENT ALLOWED BY LAW, CONSUMER WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
NOT DISCLAIMED UNDER THE FOREGOING LANGUAGE DO NOT EXTEND AFTER THE PERIOD OF ONE YEAR FROM THE DATE OF CONSUMER PURCHASE.

 

YOUR STATE MAY GIVE SPECIFIC CONSUMER RIGHTS SUPERSEDING THOSE CONTAINED HEREIN.

 

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